Assistant Manager / Senior Engineer - Commercial Customer Service

Syntegon Technology India Private Limited • Verna

Full-time

Verna Loutolim Road, Verna

from today

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

Syntegon Packaging Technology, LLC in New Richmond, Wisconsin is part of the Syntegon group and offers a wide range of packaging equipment. The city of New Richmond is known as "The City Beautiful". It is an easy and quick commute in both directions from the Minneapolis/St. Paul Metro area and a short distance from Eau Claire, WI.

Your duties

Interface for customers for spare parts inquiries.
Co-operation with Service Sales Manager, Field service engineers and manufacturing sites on quote / delivery for spare parts.
Clarification and identification of spare parts with service area manager, customer and manufacturing sites.
Preparation and follow up of Spare parts quotes.
Order handling for Spare parts orders, Modernization and Field service offer process.
Payment Follow ups with the customer.
Cooperation with order processing team for order delivery.
Understand the part requirements for Spares of our customers and offer the correct parts or replacement together with the manufacturing plants/Engineering support team/service supply chain.
Responsible for Order intake, Total Net sales and profitability for Spares orders.
Coordination with internal departments (Service supply chain and Field Service) and other Syntegon sites.
All commercial discussions and negotiations for Service orders.

Your profile

B.E (Mechanical / Mechatronics) having 3+ Years / Diploma (Mechanical / Mechatronics) having 5+ Years / Comparable degree in Logistic and supply chain, business administration or related field with experience in the commercial Sales and Offer processing.

More information

The expected compensation range for this position is between $98,000. to $125,000 based on a full-time schedule.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

The welfare of our employees’ matters to us. Therefore, Syntegon offers a generous and attractive benefits package that meets our employees’ needs.

Health insurance (Medical, Dental, Vision, and Prescription from day one)
401(k) with generous Company Match
Employer Paid Short- and Long-Term Disability Insurance, Life Insurance
Education Assistance Program
Paid Time Off
Employee Assistance Program

Compelling Reasons to join us:

Your Attractive Compensation Package

Benefit from competitive salaries and attractive additional benefits.

Your Work-Life Balance

For a better balance between work and personal life, we support you with flexible working time models.

Your Development

We support your career with personalized training opportunities and promote your career development, for example, through our talent programs.

Your Contribution

Sustainability is part of our identity. We promote a dynamic culture of innovation where you can contribute your ideas and creativity.

Your International Environment

Immerse yourself in an intercultural work environment and work on exciting projects worldwide.

Your Health

We promote health and well-being with a variety of health offerings.

My Job. My Passion.

My passion is to make highly complex packaging systems work to the point.

My passion is to achieve the best result for the department both qualitatively and commercially.

My passion is to make highly complex machines work with just a few lines of code.

My passion is to develop a new machine concept from sketch to fully functional machine.

Get to know us better

Processing & packaging for a better life- Syntegon Technology India

Syntegon - Processing and Packaging Technology

Your career as Key Account Manager at Syntegon

Diversity, Equity & Inclusion

Syntegon is a globally operating company that values diversity. We explicitly welcome an environment where all employees, regardless of gender, age, background, religion, sexual orientation, gender identity, or special needs, are equally valued.