As the first point of contact for new machine enquiries, you will play a key role in driving sales within your assigned geographic region. Supported by our technical experts both virtually and in person, you will manage the technical and commercial aspects of our Horizontal, Secondary, and Vertical machinery portfolio in the food industry.
Essential Functions:
- Responsible for a defined sales area for the Food Horizontal, Secondary and Vertical production lines. Within this area, identify the needs for new equipment of existing and new customers.
- Acquisition of new customers within focus region and maintaining the relationship with existing customers.
- General market research to find further potential customers.
- Monitoring market trends and competitors within defined sales area.
- Active prospection and follow-up on Industry Marketing Campaigns.
- Being part of a KPI driven business
- Planning and preparing for customer visits and the submission of the subsequent visit reports.
- Support the back-office teams in preparation of offers (ensuring customers and project data is complete and correct).
- Participation in and dealing with customers at trade fairs.
- Close collaboration between the various internal departments both locally and abroad.
- Prepare reports on all sales activities, including travel expenses, in a timely fashion
- Manage customers, leads, opportunities within the Syntegon CRM tool
- Handle contract negotiations with the support of your manager and the various back offices.
- Receive technical support from the various factories whenever needed, via Teams or in person.
- Ensuring that the sales margins are on targets.
- Following up on technical documents to be signed, as well as payments as per agreed schedule.
- Customer centric with one face to the customer.
- Close collaboration with your Services colleagues to ensure long-term customer satisfaction