Field Service Operations Coordinator

Syntegon Technology A/S • Sandved

  • Full-time

Elmevej 9, 4262 Sandved

from today


We Take Responsibility for Quality in the Pharmaceutical Industry

At Syntegon Technology, we design and manufacture highly specialized machines for the Pharma and MedTech industries. As specialists in high-end processing, handling, labeling and packaging technology, we help global players ensure quality, efficiency, and environmental responsibility in their production.

Work Closely with Great Colleagues in a Global Setup
You will join our Danish entity, working with a team of colleagues who ensures professional customer experiences and clear, precise communication every day – both in Denmark and internationally.

Here, we succeed together – by learning from one another and creating a workplace where professionalism and good spirits go hand in hand.

Globally, we are 6,900 colleagues – and yet you’ll find that decision-making paths are short. You will collaborate closely with international colleagues in sales, service, and (product) management. Because we believe the best results are achieved together.

Further information about Syntegon can be found at: www.syntegon.com

IF FIELD SERVICE COORDINATION AND INTERNATIONAL OPERATIONS MOTIVATE YOU – THIS IS YOUR FUTURE

Take the first step! Apply now!

Your duties

As a Field Service Operations Coordinator, you will play a key role in ensuring efficient planning, coordination, and execution of field service and installation activities across our international service organization.

Your key responsibilities will include:

  • Planning, coordinating, and booking travel for external installations and service assignments related to new machine installations and service activities, in close cooperation with European and international hubs, installation teams, sales, project management, and external service providers.
  • Coordinating onboarding and qualification activities for new Field Service Technicians, including planning and arranging technical training and structured onboarding programs in collaboration with internal stakeholders.
  • Preparing and calculating quotations for field service and installation work.
  • Processing and clarifying warranty and goodwill cases in close coordination with relevant internal interfaces.
  • Acting as a central coordination point between internal departments and external partners to ensure smooth execution of service activities.
  • Supporting continuous improvement of planning, coordination, and service execution processes.

Your profile

Your Profile

  • You have completed technical or commercial vocational training.
  • You bring experience from a similar coordination, service operations, or planning role (preferred).
  • You have a solid technical understanding, ideally within pharmaceutical machinery or a related technical environment.
  • Experience with ERP systems such as Navision and strong Excel skills are an advantage.
  • You thrive in a dynamic environment and are able to adapt flexibly to changing priorities.
  • You work in a structured, proactive, and solution-oriented manner.
  • You communicate confidently in Danish and English, both written and spoken.
  • Positive attitude, collaborative mindset, and interest in the Pharma and MedTech sectors

More information

Syntegon offers:

  • An attractive position in an international company
  • A company environment with a large focus on technology and cooperation
  • Excellent opportunities for personal and professional development
  • A salary package, which reflects your results, including pension and health insurance
  • Travel activity to be expected
  • By choice, we are an Equal Opportunity Employer committed to a diverse workforce

Do you want more information?

Should you have questions regarding the above position, you are more than welcome to contact our Head of Service, Jacob Nielsen +45 5138 6419.

If this position matches your specific competencies, then please apply direct here.

We look forward to receiving your application!

Any questions? We are here for you!

Rikke Kroeyer

 

Compelling Reasons to join us:

Your Attractive Compensation Package

Benefit from competitive salaries and attractive additional benefits.

Your Work-Life Balance

For a better balance between work and personal life, we support you with flexible working time models.

Your Development

We support your career with personalized training opportunities and promote your career development, for example, through our talent programs.

Your Contribution

Sustainability is part of our identity. We promote a dynamic culture of innovation where you can contribute your ideas and creativity.

Your International Environment

Immerse yourself in an intercultural work environment and work on exciting projects worldwide.

Your Health

We promote health and well-being with a variety of health offerings.

My Job. My Passion.

Jomel
Jomel
Field Service Engineer, USA 

I like the complexity and diversity. Putting my technical attitude to the test.

Lee
Lee
Field Service Engineer, UK 

Our machines are the best in the packaging world, and I only want to work with the best.

Yllucius
Yllucius
Field Service Engineer, Südafrika

As a field service technician, you learn every day.

Russel 
Russel 
Field Service Engineer Manager, South Africa

I am not somebody that wants to do less. I want to do more.

 

Chen Qingwei
Chen Qingwei
Field Service Engineer, China 

Working at Syntegon feels like being a member of a large family.

 

Get to know us better

Are you dreaming of an exciting career in an international company?
Are you dreaming of an exciting career in an international company?

Meet the Team

Your career as a Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
More Videos
Your career as a Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Diversity, Equity & Inclusion

Diversity, Equity & Inclusion

Syntegon is a globally operating company that values diversity. We explicitly welcome an environment where all employees, regardless of gender, age, background, religion, sexual orientation, gender identity, or special needs, are equally valued.

 

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Getting you onboard

Every company has its own culture and way of doing things. Our onboarding process allows you to get to know Syntegon and learn how we provide the highest standards in service.

Become an expert. Stay an expert.

When you grow and develop, the company does too. We believe that the best way to learn is on-the-job problem solving and training. Learn from a senior expert and try out new ways of solving problems supported by a mentor, your global colleagues, and technical advisors.

Our awards

Our application process

1. Online application
1. Online application

Apply online for one of our advertised vacancies. You can do this easily with your smartphone in just a few minutes.

2. Application review
2. Application review

We review your application with our colleagues from the specialized departments and will get back to you within a few days.

3. Getting to know each other
3. Getting to know each other

The first interview will be conducted via video interview. For the second interview, we would like to invite you to meet us in person.

4. Decision
4. Decision

We will discuss the next steps with you transparently and provide you with timely feedback on our decision.

Convinced?

Apply now!
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