- Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation.
- Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing.
- Giving the customers, ASM and ASA technical advice on site or via telecommunication; clarify problems and solutions with CoCs where necessary.
- Recommend actively necessary technical improvements (overhauls, modernizations, modifications) and spare-parts replacements.
- Do all related and corresponding reporting and filings to these activities. Explain service-job before start to customer and after completion. Create a list and follow-up on open-points.
Service Engineer Food
Syntegon Technology (Thailand) Co., Ltd. • Bangkok
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Full-time
Debaratana Road, 10540 Bangkok
from today
Together with 6,300 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help. Apply now and become part of our team!
Syntegon Technology (Thailand) Co., Ltd. located in Bangkok is the regional Service-HUB, approximately 50 colleagues (Sales, Technical Support and Field Service) are devoted to supporting our customers in SEA, South Korea, Pakistan and Australia / New Zealand.
We are expanding our Engineering team in Asia Pacific. The growing business and additional responsibilities require an extended team of motivated and experienced internal sales colleagues. In this role, you will interact daily with colleagues from various countries.
Customer satisfaction is our key goal in our work.
Your duties
Your profile
- Bachelor's or master's degree in mechatronic or related field.
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Pre-knowledge of field service (approx.. 3 - 5 years) Working experience in Packaging industry (approx. 3 years), Some working experience in other industries (approx. 3 – 8 years)
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Good verbal and written English skills.
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Ability to make updates to Rockwell / Siemens PLC programs and HMI.
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Willingness to travel up to 80% in the Asia / Pacific Region.
Compelling Reasons to join us:
Your Attractive Compensation Package
Benefit from competitive salaries and attractive additional benefits.
Your Work-Life Balance
For a better balance between work and personal life, we support you with flexible working time models.
Your Development
We support your career with personalized training opportunities and promote your career development, for example, through our talent programs.
Your Contribution
Sustainability is part of our identity. We promote a dynamic culture of innovation where you can contribute your ideas and creativity.
Your International Environment
Immerse yourself in an intercultural work environment and work on exciting projects worldwide.
Your Health
We promote health and well-being with a variety of health offerings.
My Job. My Passion.
Jomel
Field Service Engineer, USA
I like the complexity and diversity. Putting my technical attitude to the test.
Lee
Field Service Engineer, UK
Our machines are the best in the packaging world, and I only want to work with the best.
Yllucius
Field Service Engineer, Südafrika
As a field service technician, you learn every day.
Russel
Field Service Engineer Manager, South Africa
I am not somebody that wants to do less. I want to do more.
Chen Qingwei
Field Service Engineer, China
Working at Syntegon feels like being a member of a large family.
Meet the Team
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
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Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as a Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Your career as Field Service Engineer at Syntegon
Diversity, Equity & Inclusion
Syntegon is a globally operating company that values diversity. We explicitly welcome an environment where all employees, regardless of gender, age, background, religion, sexual orientation, gender identity, or special needs, are equally valued.
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Getting you onboard
Every company has its own culture and way of doing things. Our onboarding process allows you to get to know Syntegon and learn how we provide the highest standards in service.
Become an expert. Stay an expert.
When you grow and develop, the company does too. We believe that the best way to learn is on-the-job problem solving and training. Learn from a senior expert and try out new ways of solving problems supported by a mentor, your global colleagues, and technical advisors.
Our awards
Our application process
1. Online application
Apply online for one of our advertised vacancies. You can do this easily with your smartphone in just a few minutes.
2. Application review
We review your application with our colleagues from the specialized departments and will get back to you within a few days.
3. Getting to know each other
The first interview will be conducted via video interview. For the second interview, we would like to invite you to meet us in person.
4. Decision
We will discuss the next steps with you transparently and provide you with timely feedback on our decision.
