Position Summary:
Project management and customer management for capital equipment (packaging equipment) from receipt of purchase order, through engineering, procurement, assembly, installation, acceptance testing and the first year of warranty.
Essential Functions:
- Primary responsibility is leading the successful execution of a sales order using project management skills.
- Customer relationship, communication, negotiation and satisfaction are key aspects of this role. Responsible for clarifying customer requirements, scope of work and milestone schedule.
- Responsible for change orders, both internal and customer driven.
- Negotiate conflicts with the customer during project execution.
- Lead and motivate cross functional teams of shared resources, from design phase through installation and customer acceptance.
- Ownership of the project schedule, project planning and execution of projects to the plan.
- Collaborate with peer project managers on shared resources and project priorities.
- Steer the necessary activities of the purchasing group to assure the global supply chain accommodates project schedule and budget.
- Manage intracompany equipment purchases for projects that involve systems beyond the sites packaging equipment (e.g., robotics and secondary packaging equipment).
- Tracking and owning the project finances. Monthly reporting forecasts against budget and margin.
- Assess risks throughout the execution of a project within the stage gate structure.
- Minimal travel: domestic and international.