Aftermarket Sales Manager

The Aftermarket Sales Manager located in Ontario, Canada is responsible for leading the sales process from lead generation to order fulfillment for Syntegon packaging equipment. The role also involves improving customer satisfaction by working with Syntegon resources to address customer needs and technical specifications. This position requires a team-oriented individual who can build strong relationships with customers and internal teams.

Key Responsibilities

• Drive lead generation and manage the sales pipeline through to order intake.
• Represent the full portfolio of aftermarket products including Field Service, Parts, Modernization, and Training.
• Build and maintain positive relationships with customers, developing a deep understanding of their organization to identify key decision-makers and understand the business strategy and goals.
• Develop and execute a regional sales strategy in collaboration with stakeholders.
• Use CRM tools consistently to document meetings and project details.
• Monitor market trends and competition to provide feedback and strategic insights.
• Collaborate with new equipment sales teams to foster ongoing business with existing customers.
• Provide support throughout the project cycle, ensuring customer satisfaction and smooth project delivery.

Basic Requirements

• Bachelors or associate’s degree in engineering, science or a business related field. In lieu of degree, a combination of experience and education may be accepted.
• Additional related experience in sales, project management, or technical roles for Capital Equipment may replace the degree requirements.
• 2+ years of sales experience including territory management and customer relations within the capital equipment industry OR 2+ years of customer and technical skills gained working in a field service, technical helpdesk or project management capacity.
• 50% Travel Domestically and Internationally

Preferred Qualifications

• In-depth knowledge or hands-on experience in the assigned sector.
• Proven track record in aftermarket sales, with a strong service orientation.
• Ability to thrive under pressure, executing mid-to-large capital sales transactions.
• Proven success in breaking into new markets, establishing new customer relationships, and expanding existing networks through effective networking.
• Excellent collaboration with customers and team members globally.

The anticipated base salary for this position is 110,000 - 130,000 CAD annually. 

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

We Care About Your Well-Being

At Syntegon, the welfare of our employees is a top priority. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

• Extended Benefits including: Medical, Dental, Vision, and Prescription plans
• Pension Plan
• Career Growth: Education Assistance Program to support your continued learning and development.