Team Leader Field Service - Pharma

Syntegon Technology (Thailand) Co., Ltd. • Bangkok

Full-time

Debaratana Road, South Bangna, 10260 Bangkok

from today

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

ㅤ

What you can expect:

Performing site management. Supervision and training of other Field Service Engineers.
Solving technical problems at customers remotely or assigning FSE on site.
Assigning FSE for all kind of Service activities as preventive maintenance, overhauls, callouts, relocations, installations (for CoCs) and others.
Defining the necessary personnel resources for our territory; defining skills (Skill-Matrix) and prepare training-measures independently or together with CoCs
Ensure that FSE-skills are matching the installed basis
Planning of all technical- and personnel resources for our FSE; checking and approving time-sheets and expense-reports.
Perform general Field Service activities on site including preventative maintenance, machine overhauls, machine inspections with spare part recommendations, fault finding and line performance optimization.
Supporting the assembly and testing of new machines at our manufacturing sites around the globe up to FAT (where necessary).

ㅤ

What you'll bring:

Bachelor or master degree in electrical and mechanical engineering
Working experience in the Pharma Packaging industry (8-10 years)
Working experience in management of reginal field service
Technical knowledge about our machines; customers’ applications. Analytical and communication skills. Sales skills, Leadership skills and strategic future orientation (mid- and long-term strategy)
Good verbal communication and written English skills.
PLC / HMI software experience in Rockwell, Siemens, Schneider, or Rexroth.
Willingness to work overseas and travel up to 60% in the Asia Pacific Region.

ㅤ

Additional Information

Compelling Reasons to join us:

Your Attractive Compensation Package

Benefit from competitive salaries and attractive additional benefits.

Your Work-Life Balance

For a better balance between work and personal life, we support you with flexible working time models.

Your Development

We support your career with personalized training opportunities and promote your career development, for example, through our talent programs.

Your Contribution

Sustainability is part of our identity. We promote a dynamic culture of innovation where you can contribute your ideas and creativity.

Your International Environment

Immerse yourself in an intercultural work environment and work on exciting projects worldwide.

Your Health

We promote health and well-being with a variety of health offerings.

My Job. My Passion.

I like the complexity and diversity. Putting my technical attitude to the test.

Our machines are the best in the packaging world, and I only want to work with the best.

As a field service technician, you learn every day.

I am not somebody that wants to do less. I want to do more.

Working at Syntegon feels like being a member of a large family.

Meet the Team

Your career as a Field Service Engineer at Syntegon

Your career as Field Service Engineer at Syntegon

Your career as a Field Service Engineer at Syntegon

Your career as Field Service Engineer at Syntegon

Diversity, Equity & Inclusion

Syntegon is a globally operating company that values diversity. We explicitly welcome an environment where all employees, regardless of gender, age, background, religion, sexual orientation, gender identity, or special needs, are equally valued.

1/5

2/5

3/5

4/5

5/5

Getting you onboard

Every company has its own culture and way of doing things. Our onboarding process allows you to get to know Syntegon and learn how we provide the highest standards in service.

Become an expert. Stay an expert.

When you grow and develop, the company does too. We believe that the best way to learn is on-the-job problem solving and training. Learn from a senior expert and try out new ways of solving problems supported by a mentor, your global colleagues, and technical advisors.