The Applications Engineer – PHL Mods owns the complete RFQ-to-order workflow for modernization projects across Syntegon's pharma liquid primary packaging portfolio, including vial washers, depyrogenation tunnels, aseptic filling systems, stoppering, capping, tray/ring loading, and RABS/isolator systems.
In this role, you will partner with aftermarket sales, engineering, and project management teams to clarify customer needs, assess existing equipment and site constraints, and develop robust technical proposals that encompass scope definition, pricing and options, lead time projections, risk assessments, and preliminary project plans for both in-plant phases (engineering, procurement, fabrication, assembly, programming, and FAT) and site installation in regulated cleanroom environments.
You will be responsible for presenting engineered solutions to customers, supporting seamless handover to Project Management at project kickoff, and remaining engaged throughout execution to address change orders and ensure scope clarity.
Key responsibilities
- Opportunity Management: Triaging and prioritizing RFQs while managing the full quote workflow, including pricing, risk assessment, and internal approvals.
- Technical Scoping: Engaging customers directly to verify site constraints, define modernization scopes, and develop project plans for both in-plant and cleanroom installations.
- Cross-Functional Coordination: Driving clarity across engineering, procurement, and manufacturing to build accurate proposal packages and hit tight deadlines.
- Consultative Sales: Presenting value cases focused on ROI and operational impact, followed by supporting project handovers and post-award scope management.
- Continuous Improvement: Utilizing SAP data and "lessons learned" from executed projects to refine estimating models and maintain high professional standards.
